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Showing posts from June, 2009

Never buy Whirlpool products

I have a fair share of domestic appliances from a variety of different firms. Curiously as it turns out, only 1 product from a non-Korean company, the Air conditioner from Whirlpool. Over the past weekend, we have had such a truly awful customer service experience that I have sworn never to buy any Whirlpool products and to spread the word out. Frankly, what the company has demonstrated is that once they have managed to sucker you into buying their product, they just don't give a damn. How you manage your life with/ without it is your problem, they are too busy counting your cash all the way to their bank.

Our air conditioner conked off last Thursday thanks to the wonderful voltage surges that are a delightful feature of life in Millennium city, aka Gurgaon, or as a bucktoothed KBC contestant said once, Gud Gaawan. Friday I called the Whirlpool service center, and was pleasantly surprised to find a polite voiced person on the other end who said I would get a call back within 2 hour…